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Terms & conditions
How To Book
Following confirmation of availability a deposit is required, usually 50% of total cost.
Confirmation is sent to you on receipt of a deposit.
Full Payment
The balance for rental is due 8 weeks prior to the commencement of the holiday. VAT is not charged.
A damage deposit of £100 is required. Providing there is no damage, excessive electricity use or excessive cleaning to pay for it will be destroyed at the end of your visit, although I can return it to you if requested.
On receipt of full payment details are sent concerning directions and collection of the keys.
Payment Method
Payment can be made by personal cheque. Overseas Clients
may pay by sterling cheque drawn on a UK bank, Bank Transfer (ask for details) or by Paypal which should include a surcharge of 5%.
Cancellations
Should you find it necessary to cancel the holiday before the
final balance is due, please inform us immediately and we will
try to re-let the property.
If the property is re-let then the deposit will be returned less a
handling fee charge of £25. If we are unsuccessful at re-letting
the property the deposit will be forfeited in full.
Should it be necessary to cancel the holiday after the final balance
is due (whether or not the final balance has been paid) then unless
the cottage is re-let you will be liable for the full cost of the holiday.
If we can re-let the property, all money paid will be returned less a
handling fee charge of £50.
We strongly suggest that you take out holiday insurance to cover you
against this loss in the event of cancellation.
Inclusions
The rental cost includes the use of all bed linen and fuel and the first
£5 of electricity per week. Towels and tea towels NOT included, please remember to bring your own.
We can provide them if this is not possible (ie if you are travelling from abroad).
Letting Hours
Arrivals will be after 3pm.
Departures will be by 10am.
Number of Persons
The number of persons using the property should not exceed four (plus one baby) unless another arrangement is discussed and agreed prior to the commencement of your stay.
Smoking
This property is designated non-smoking. This should be respected in
all circumstances.
Pets
Dogs are welcome. We ask that dogs are not allowed upstairs and that
every effort is made to ensure the garden is left free of dog waste. Dogs
should not be left in the cottage unattended.
Cleaning
The holidaymaker undertakes to leave the premises in a reasonable
state of cleanliness and order at the end of the holiday.
Security
The holidaymaker undertakes to keep the premises secured throughout their stay.
Loss & Damages
The holidaymaker undertakes to keep the premises, its contents and
the garden in the same state of repair and condition as at the commencement of the holiday.
The owner should be compensated for any damages and breakages which
occur (fair wear & tear excepted). If small items get broken ie: glass then I'd be grateful if you could replace them during your stay.
Accidents happen, please let us know of any other damage or spillage in order that we can attempt to repair or clean as soon as possible. A charge will be made against your debit/credit card for any major or irreparable damage.
Item(s) taken from the bedrooms or public areas (including books) without consent will be charged for.
Property Access
The owner of the property or his representatives reserves the right of accessat any reasonable time during any holiday occupancy. They also reserve the right of access to the garden for maintenance purposes.
Problems
If you have any problems during your stay please seek assistance from ourselves
(contact details are in the property).